Meet the Team
Andy Webb
Managing Director
Andy has worked in the book trade since 1993 when he took a job at Dillons the Bookstore. He joined Turnaround in 1997 as a sales rep and became Sales Director in 2004. Following a four-year break when he left to set up his own gift company, Andy re-joined Turnaround in January 2021, and stepped up as Managing Director following Bill Godber’s retirement in September 2022. Andy’s passion for independent publishing and providing the very best service for clients is paramount.
Alison Hamilton
Finance Operations Director
Alison joined Turnaround in July 2023, and has 17 years of experience at Seymour one of the largest magazine distribution company in the UK. Alison is passionate about the arts and publishing in particular and brings a wide range of experience to the company. In addition to project development Alison also oversees our busy accounts department.
Sales Director
Gethyn began his bookselling career in the ‘90’s starting out as buyer for Virgin Megastores and went on to work for several independent publishers in regional and then key account roles. Starting out at Andre Deutsch he went on to Chrysalis/Anova (selling titles from Pavilion, Batsford, and Collins & Brown amongst others) and then was Key Accounts Manager at Thames & Hudson for 13 years. From there he went on to become UK & International Sales Manager at travel publisher Marco Polo, rounding off with a stint as Sales Manager at pop cult publisher Titan Books. He has experience selling a broad range of titles from fiction to books on the visual arts, children’s books, and non-book lines to wholesalers, chains, and independents. He joined Turnaround as Sales Director in 2023 and works closely with publishers, the sales and marketing teams, and booksellers.
Claire Thompson
Marketing Director
Claire joined Turnaround in 1988 as the London sales representative for 3 years and then moved into the office to take on the role of Marketing Director. Claire looks after new and existing publisher clients, the marketing department who take care of all aspects of Turnaround Publisher’s title management for the trade, organises the company’s presence at trade books fairs and has been involved in several large scale projects including 2 warehouse moves and a migration to a new warehouse management system.
Debbie Richards
Customer Services Manager
Debbie joined the team in 2019, bringing 35 years of experience managing customer services teams, promoting a solid and reliable service to our customers with her team of three.
Grant Davidson
Sales Ledger Manager
Grant has a long-standing experience of credit management including 22 years at Turnaround, where he looks after all aspects of the company’s sales ledger.